Any person who has received services from a person licensed or certified under the
provisions of this chapter and who has any complaint regarding the quality or adequacy
of such service, or compliance with this chapter, may file a written complaint with
the LEMSA setting forth in detail the reasons for said complaint. The LEMSA shall
notify the local office of the California Highway Patrol of any such complaint if
appropriate, investigate the allegations contained in the complaint and, if there
is substantial evidence to verify said allegations, the LEMSA shall notify the Health
Director and the ambulance Provider of his findings, and the measures to be taken
pursuant to Sections 45-63, 45-51, or 45-54, if any.
(Ord. No. 4057, § 1, 5-21-13)
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