§ 47-3. Office availability.

The company shall provide a service center located within the boundaries of the county with adequate staffing to serve the public and customers not less than eight (8) hours per Monday through Friday business day and for not less than an additional five (5) hours between the hours of 5 p.m. on Friday and 8 a.m. on the following Monday, and to provide at least the following services to customers and potential customers:

(1)

Accept payments,

(2)

Issue, exchange or accept return of remote controls, converters or other equipment,

(3)

Respond to inquiries and/or complaints, and

(4)

Schedule installation, service or technical calls.

(Ord. No. 3758, § 1, 8-28-2001)